Effective Date: 11/25/2024

At Miracle Shoe Repair, we are committed to protecting your privacy and ensuring your experience with us is safe and secure. This Privacy and Cookies Policy explains how we collect, use, and protect your information when you visit our website or interact with our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide when contacting us or placing an inquiry.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, and pages visited.
• Cookies and Tracking Technologies: Small text files stored on your device to enhance your browsing experience (details below).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Respond to inquiries and provide customer support.
• Send important updates or promotional materials (with your consent).
• Analyze website usage to improve user experience.
  We will not sell, rent, or share your personal information with third parties without your explicit consent, except as required by law or to fulfill our services (e.g., shipping providers).

3. Cookies and Tracking Technologies

What Are Cookies?
Cookies are small files stored on your device to help us recognize you and improve your experience on our website.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of the website.
• Analytics Cookies: Help us understand website traffic and usage.
• Functional Cookies: Enhance website functionality and personalization.

Managing Cookies
You can manage or delete cookies through your browser settings. Note that disabling cookies may impact the functionality of our website.

4. Third-Party Services

We may use trusted third-party services for analytics or payment processing. These providers have their own privacy policies, and we encourage you to review them.

Examples:

• Google Analytics (to track website performance).
• Payment processors for secure transactions.

5. Data Security

We implement industry-standard measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional communications.
• Disable cookies through your browser settings.

To exercise your rights, contact us at [email protected].

7. Changes to This Policy

We may update this policy from time to time. The revised policy will be posted on this page with the “Effective Date” updated.

8. Contact Us

If you have any questions about this policy or our practices, please contact us:

• Email: [email protected]
• Phone: +1 (786) 754.2214
• Address: 2429 Galiano St, Coral Gables, FL 33134